What if an EPC address isn't listed on the central EPC register?

Where an EPC address for a building isn't listed or is listed incorrectly then the Energy Assessor is required to make a request. Where the property is in England or Wales this is almost by return however in Scotland it is a longer process. The EST state the timeframes for processing complete missing address requests are as follows:

Domestic – within 3 working days from receipt of email
Non-domestic – within 5 working days from receipt of email.

If we have an enquiry with regards to the content of your request then this may take longer.